FAQ

What Program Should I choose?

FOR WOMEN

Our standard 7 day plan is what we recommend for effective weight loss, it's approx 1200cal per day.  It consists of the breakfast, lunch and dinner plus 2 snacks per day. We recommend this plan for the average woman who is sedentary to moderately active.

Available for 5 or 7-days a week.

 

FOR MEN

Men can also get healthy weight loss with our standard 7 day plan.  Our standard plan is based on approx 1200cal per day, and it consists of breakfast, lunch and dinner plus 2 snacks per day.  However, we do recommend that you add in additional snack packs to get you through the day in the initial stages of the plan. 

Available for 5 or 7-days a week.

 

SO CLEAN. SO LEAN. HIGH PROTEIN PLAN.

For a kick start to getting to your goal weight quicker and to get you feeling great we offer a High Protein Plan, focussing on Low Carbohydrate intake. Although we suggest you discuss this with your nutritionist if you have any detailed questions about your own personal needs. 

 

 



Order Information

HOW WILL I KNOW IF MY ORDER WAS RECEIVED?

Before your order is processed, we will ask you for your personal and billing information, as well as a valid email address. Once you complete an order through our secure shopping cart, you will receive an email notification that your order was received, and is being created.

This email will be sent to you immediately after you complete your order online. It will confirm that your order was received, and provides you with your unique order confirmation number.

 

DO YOU OFFER DIFFERENT HEALTHY GLUTEN FREE PLANS FOR DIFFERENT LIFESTYLES?

Yes, Food For You offers Gluten-Free products, portion controlled full of every nutrient your body could need from food.  We focus on being healthy from the inside which leads to the physical benefits organically.  We offer convenient plans for Vegetarian, Pesectarians & those who have no preferential diet.  Offered in either 5 or 7 days plans, fixed plans for convenience, or THE WORKS plan where you can customise your meals.  

We're busy people too, so everything we do is with busy people in mind.. For example, would it be best for you to receive dinners and lunches only? Or just 7 days of dinners? We offer an option for every body! Here are our plans!

• The Detox - our 'showcase' plan, delivering you a diverse variety of meals.

• Vegetarian- our vegetarian plan is based off of the ovo-lacto vegetarian diet. 

• Pescetarian- our vegetarian combined with our delicious seafood meals. Our chef has created a delicious menu for you to enjoy everyday. Leave the prep and cooking to us.

• Gluten Free- A Gluten-Free diet excludes the elastic protein found in grains, such as wheat, barley, rye and triticale (a cross between wheat and rye). Benefits include better     digestive health, increased energy and reduced bloating, to name but a few.!

• Meal Packages- Whether you live on your own, prefer to eat differently to your family, or simply would appreciate healthy dinners and lunches for convenience, go your own way!

• Hi Protein- Low in carbohydrates can assist weight loss and help you feeling great, clean and lean in no time!

CAN YOU ORDER FOR ONE DAY?

As you know, you can't get healthy after eating one meal alone. You need a carefully crafted program and Food For You can be the plan that you need.


Food For You meals give you the balanced nutrition you need in order to get healthy. OR having the meals at home is convenient option for busy people.


If you want to truly improve your health you have to stay focused. With a weekly delivery of chef prepared meals, we do all of the work so you don't have to.  And we only prepare our meals with the highest grade produce, locally sourced at every opportunity. 

 

HOW DO I MAKE CHANGES TO MY ORDER?

To cancel your program this will need to be done in writing.

e-mail: hello@foodforyou.com.au


We are happy to accommodate your requests. You must let us know within our deadlines so we can best serve you. After these deadlines your meals are already on their way to you and we are unable to make changes to that order. If you contact us after the deadline, any changes will be reflected on the following order. If you cancel after the deadline, you will receive and will be billed for this final delivery.

 



Our Food

 

CAN I MODIFY A MEAL?

We don't change our recipes. Our chefs work diligently to make them taste delicious and every recipe is reviewed by our Registered Dietitian's for its nutritional benefits. We leave it up to our team of medical experts because of their knowledge of the proper way to combine each ingredient for your individual weight loss needs.

If we modify recipes by adding or excluding ingredients, this will change the nutritional benefit
of the entire entree. Each ingredient in every entree that we serve is chosen to supply your body with the right amount of protein, healthy carbohydrates and healthy fats to feed your body's essential needs. This means that our meals contain complex carbohydrates like vegetables, whole grains and fibre along with lean protein and healthy fat ratios.

Please keep in mind that as you exclude items from your menu, this may limit the variety of your weekly program.

 

DO YOU USE ORGANIC PRODUCE

We try and use organic produce as often as it’s available to us from the farmers market. There are times, however, due to the quantity we require, when the volume required exceeds the availability. We do believe in fresh, local produce with low carbon miles, however, we will not promote that the Food For You Gluten Free Meal is made with 100% organic produce.

 

HOW DO I STORE & PREPARE MY MEALS

Please store you meals in the freezer. We recommend that you defrost your meals overnight in the fridge the day before you plan on eating them. This way, it will only take 2/3 minutes in the microwave to heat them ready for consumption. Our meals are already cooked when they are snap frozen, and the less time in the microwave the better result, avoiding overcooking!

 

HOW DO I REHEAT THE MEALS

We cook our meals at the optimal nutritional content, so they don’t need to be cooked any further which could overcook it. Bring meal back to thawed state by leaving in refrigerator overnight or 1-2 mins at 350w. Or put in microwave on defrost, setting 150w for approx. 5 min.

 

HOW CAN I CUSTOMISE MY MENU?

Yes, you can customise your meals within our THE WORKS plan. It's offered as a 5 & 7 day plan. 

 

CAN YOU CUSTOMISE MY PROGRAM IF I HAVE A HEALTH CONDITION, LIKE TYPE 2 DIABETES?

All of our plans are safe for Type II Diabetes. Please contact your GP if you would like to try our plans and you have Type 1 Diabetes.

Many people who need to lose weight are diagnosed as diabetic or pre-diabetic, and unfortunately it's becoming more prevalent that Type 2 Diabetes and Coeliac Disease are becoming a joint diagnosis. A Gluten-Free High Protein diet could be highly effective for you to try if you have Type 2 Diabetes, however we always suggest that you discuss this with your GP first. 

All of the meals in our program are properly portioned to give you the right combination of these essential nutrients. As a diabetic on our program, you won't have to worry about preparing your entrees to suit your dietary requirements, or worry about over-eating. We do all of the preparation and cooking for you!

If you do have an existing medical condition, please consult with your doctor before starting a weight loss program.

 

CAN I EXCLUDE A SIDE DISH OR A SAUCE?

YES unless you are following one of our programme, in that case different side dishes will throw away the calorie control . 

Our dinners are designed to be nutritionally complete and are prepared as a whole meal. This means that we include the dinner with side items. This ensures that they not only taste great, but also promote healthy weight loss as well.

 

DO YOU HAVE A DAIRY FREE OR LACTOSE INTOLERANT MEAL PROGRAM?

At this time we are unable to offer a dairy free program. Milk is often used as a cooking ingredient in our entrees and sauces.

 

WHAT SHOULD I DRINK, AND HOW MUCH? CAN I DRINK COFFEE, TEA OR MILK?

We recommend drinking a minimum of eight glasses of water each day. This can be in the form of regular water, decaffeinated diet soft drink, any diet fruit juices.These drinks help keep you hydrated and help "flush" everything out of your system.

You are allowed to drink caffeinated drinks like diet soft drink, coffee, or tea but it is recommended that you limit them to two per day. Caffeine can act as a diuretic so when you drink caffeinated beverages you lose water. If your body loses too much water because you
drink too much caffeine you can become dehydrated.

When you become dehydrated your body will retain any fluids and you will retain more water. While you want to lose some water weight, you do not want to lose too much water weight. Drinking two caffeinated beverages per day is fine and won't necessarily cause your body to retain water, but it is important not to drink more than is recommended.

If you use milk in your coffee make sure it is skim. If you use sugar, use a sugar substitute like Splenda/Equal. Your daily maximum milk intake is 1 cup (250ml). If you have cereal for breakfast in your menu, please be mindful that 150ml is to be used for this meal. The easiest way to monitor this is to fill a cup with 250 mls of skim milk each morning, and use it accordingly. When it's gone, you have reached your daily quota.

Milk is okay to drink because it contains protein, however, limit the milk to 250 mls per day because of the lactose and fat content. If you are going to drink milk it is recommended that you drink the skim variety. Don't fall for flavoured milks with added sugars and fat.

 

CAN I DRINK ALCOHOL AND STILL LOSE WEIGHT?

Yes you can, however you must do so in moderation. The recommendation is for women to consume no more than 3 alcoholic drinks per week and men to consume no more than 4 alcoholic drinks per week. Please bear in mind that alcoholic beverages contain large amounts of calories, so this will sabotage your outcomes if you are also focussing on weight loss. 

 

DO I HAVE TO GIVE UP MY FRESH FRUITS AND VEGETABLES?

With Food For You, we provide nutritionally complete plans. Each of our menu items contain vegetables. If you have a craving for fresh fruit and vegetables you can still eat these if you are on our plan.

If you wish to have fruit, we recommend that you eat no more than one serving per day, and that the fruit is eaten with some type of protein (i.e. your lunch). Fruit contains a natural sugar called fructose, which can cause your blood sugar to spike when eaten alone. If you eat your fruit with a protein snack, this will help stabilise your blood sugar, and prevent it from fluctuating.

You can also eat your favourite vegetables while on our program. In fact, only one cup of raw vegetables is only about 25 calories. This caloric count is small, but it is recommended that you limit your raw vegetables to no more than four cups per day, which is the equivalent of a large salad. If you choose the salad route, watch out for things like croutons, cheese, and dressing. If you want some dressing on your salad, use only two tablespoons or less of a low fat or light dressing.

 

HOW LONG WOULD YOU SUGGEST I STAY ON THE PROGRAM?

With Food For You our plans are a about a healthy lifestyle. So you can stay on them for as long as you choose. The plans are most effective if the span at least 8-12 weeks.  Our program was created to promote life-transforming wellness. 

Unlike other weight loss plans, there are no nutritional drawbacks to our program. You can stay on Food For You as long as you like without worrying about being deprived of essential nutrition.  The Gluten Free aspects to our plan will allow you to achieve inner wellness.

 



Delivery Area

At this time we are only delivering to the following locations. We will advise customers as we expand our delivery reach. 

DELIVERY AREA

QUEENSLAND

Brisbane
Ordering by 10am
Delivered Daily between 10.30am-6pm
Orders after 10 am
Delivered Next Day

YES We Deliver Saturdays!!!


Gold Coast & Sunshine Coast
Delivered Next Day.

Townsville

Ordering Cut Off Monday 12pm
Delivery Wed 
between 6am-6pm

Ordering Cut Off Wed 12 pm

Delivery Friday between 6am-6pm

Rockhampton

Ordering Cut Off Wednesday 10am

Delivery Friday between 6am-6pm


For more accurate delivery information , please check the delivery page or post code search area.



 

HOW ARE FOOD FOR YOU MEALS DELIVERED?

BRISBANE: We Deliver Daily in Our Refrigerated Vehicles. Temperatures are set at -3.00 in order to keep the food fresh.

GOLD COAT, SUNSHINE COAST, IPSWICH AREA: We Prepare our meals in the Afternoon/ Evening and keep it in our Cold Room at the same temperatures as our vehicles. And delivered the next morning.  

OUTER REGIONS: Our meals are made fresh, flash-frozen, packed with highly effective gel packs and shipped in large styrofoam coolers. Items that do not require cooling are still packed within the cooler box.

The quantity of gel packs used in each package is determined by the climate you live in and the time of year. If your delicious goodies arrive partially thawed, keep them in the fridge ready for you to eat over the next week. Please don't refreeze.  We recommend you defrost them to room temperature before you microwave them to give you the best outcome. 

 

WHERE DO YOU DELIVER THE PROGRAM?

At this time we are only delivering to Brisbane, Gold Coast, Sunshine Coast, Ipswich  and Townsville. We will advise our customers when we expand our delivery reach.

 

WHEN CAN I EXPECT MY ORDER TO ARRIVE?

QUEENSLAND
Brisbane
Daily

Gold Coast, Sunshine Cost, Sydney
Next Day

Townsville
Delivery Wed & Friday  between 6am-6pm


 

CAN I REQUEST MY ORDER TO ARRIVE ON THE SAME DAY AND TIME
EACH WEEK OR GIVE OTHER SPECIAL DELIVERY REQUESTS?

Yes, We will Try our very best to do that however we are unable to guarantee that you will always receive your meals on the exact same day and time. Please refer to your tracking number when it is provided to see the real time status of your order. The FastWay website is also frequently updated for weather delays. If there are any concerns with your delivery schedule, please let us know. If you have special delivery requests besides having a specific delivery date, please contact member services and we will do our best to accommodate them.( Please Note: We only use Fastway in outer regions)

 

DO YOU OFFER URGENT DELIVERY?

Yes, We Offer same day delivery in Greater Brisbane Area. If You have run out of meals and need an urgent delivery, Please check with us,  We will try our very best to accommodate. however Delivery charges will apply for a special Delivery.

 

HOW ARE SHIPPING COSTS CALCULATED?

Free Delivery to Brisbane

It's a flat fee of $15 to our other delivery areas. please check for promotions for a free delivery.

 

SIGNATURE REQUIREMENTS FOR DELIVERY ?

NO As long as some one home to recieve the meals or you instruct us to leave at the door and the meals are paid for in advance, we do not need signatures.

Outer Regions: As long as FastWay feels it is safe to leave your package upon delivery, they will not require a signature. If your order is shipping to an apartment building, or other form of residence with shared walkways or hallways and the FastWay driver feels your package may be unsafe to leave, they may require a signature and the package may be returned to the depot. Since FastWay takes the responsibility to ensure your package is delivered safely, the decision to require a signature and/or leave your package at your building's management office, or at a main entrance to your building is at your FastWay driver's sole discretion.

 



Packaging

WHAT TYPE OF CONTAINER IS USED FOR YOUR DINNERS? BPA FREE. 

We use a recyclable tray and it has always been and will continue to be completely BPA free.

 

IS FOOD FOR YOU PACKAGING RECYCLABLE?

Yes, the packaging can be recycled.

The meal trays may be placed in any recycling bin as it's pulp cardboard. 

The styrofoam coolers can not be recycled, they may have to be broken down (stomped is an easier way to explain it) or placed in a typical garbage bin or reused.

Some customers have gotten creative with their leftover boxes and done all kind of neat things such as make them into flower boxes, storage containers, and even a light box for photography!!!

 



Billing, Cancellations & Complaints

WHEN WILL I BE BILLED?

Orders need to be paid at the time of checkout. To ensure consistent delivery of your meals, For weekly orders our kitchen pre-orders produce and works in
advance to create each week's menu. Every week we process payments within 24 hours of
receiving the order confirmation.


HOW CAN I PAY. ?

Payments can be made by the following secure Methods:

E.WAY Credit Card payment via website. ( secured).

PayPal. You can Transfer through Paypal.

Direct Bank Deposit. Please email the deposit receipt.

COD. BRISBANE, GOLD COAST,SUNSHINE COAST,IPSWICH AREA.  ONLY ( Please note: Drivers Do not carry excessive cash for the change, Please keep the exact amount ready for collection).


WHAT ARE YOUR CANCELLATION DEADLINES?

At Food For You we understand that your weight loss journey takes dedication and requires
consistency so we have designed your program for a weekly delivery of food. To place a hold or cancel your next order, please contact us within the deadlines listed below.

To request a hold or cancel your program, please contact us via

e-mail:

hello@foodforyou.com.au
or by phone at: 1800 065 255
24 hour prior to the delivery:

QUEENSLAND
Brisbane, Gold Coast & Sunshine Coast
Cancellation Before  10am

Townsville
Cancellation Before Friday 10am


 

COMPLAINTS?

Complaints must be in writing via email: specifying name, order number and as many details
regarding the order.

To make a complaint about your program, please contact us via

e-mail: hello@foodforyou.com.au


here is the general guidelines for our nutrition.